Please note that BibTeX was created by the LaTeX community and not by Personal TeX, Inc. We therefore cannot guarantee its usage and have included the following as well as the actual macros as a convenience to our customers. We ask that you exhaust all other resources (internet, other books, etc.) before contacting the technical support department with your questions or comments about BibTeX.
For complete instructions on the use of BibTeX typeset the document "btxdoc.tex" in PCTeX's TEXINPUT directory or acquire the book "LaTeX - A Document Preparation System" by Leslie Lamport (Addison Wesley).